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About the SuperTRUMP User Forum


Purpose

In the SuperTRUMP User forum, http://www.ivorycc.com/goforum.html, you can post questions about SuperTRUMP, get answers, read other people's questions and answers, and engage in discussions. You can also attach files to your posts. Additionally, Ivory staff will also regularly post usage tips which may be of interest to you.

Please be aware that postings on the forum can be seen by other forum members (not just Ivory Consulting staff). While getting help using a particular SuperTRUMP feature you certainly don't want to reveal confidential information.

Creating an Account

  1. On the forum login page click "Create New Account".

  2. Fill in the entries on the form to register. You'll need to agree to the forum's terms of service. At the bottom of the form, click the "Create Account" button. Here are some of the items required by the form:

    Username
    This is the name that you'll use whenever you log into the forum. Later, you can also make a "display name" that will appear to other users instead of your username.

    You may choose a username and display name to mask your identity. If you also conceal your email address, no one but forum administrators will know who you are.

    Password
    Create a password to use when logging into the forum.
    Email
    We will send you an email to this address with a link (and an activation message) so you can start using the forum.
  3. Check your email account for the activation message. (Check your spam filter also.) Then do one of the following:

  4. Use your username and password to log in.
  5. On the next page, in the "Activate Account" box, enter the activation key from the email (if it doesn't already appear). Click the "Activate Account" button.
  6. Wait for an email indicating that your account has been approved. (Check your spam filter also.) To hasten the process, contact Ivory Consulting and tell us the username that you entered above.
  7. Return to the login page again.
  8. Use your username and password to log in again, this time for real.

Modifying Your Profile

When you've completed the registration process, you may want to adjust your public appearance in the forum and how the forum appears on your computer. Here's how:

  1. If you aren't logged in already, log in to the forum.
  2. Click on the "Profile" link near the top of the page. This opens a "View Profile" box where you can observe some of your profile settings.
  3. Click on "Modify Profile" near the top of the "View Profile" box.
  4. Some things you may want to edit in the "Modify Profile" box are:

The "Modify Profile" box is also where you can delete your account, using the "Delete Account" button near the bottom.

To cancel the "Modify Profile" box without making any changes, just go to another page. We suggest clicking the "Home" link near the top of the page.

Basic Forum Tasks

The best way to learn is just to explore the forum, looking all around each page for things to click on. Most of these techniques will be familiar to you if you have ever used an online forum. Here are some ways to use the forum.

  1. Browsing Messages

    The "home" page lists the categories of messages, and within each category, the "boards" containing the messages. To open a board and see its discussions, click on the board's name. Some boards may contain sub-boards. To see the content of a message, click on a message's subject.

  2. Navigating the Forum

    Near the top of each page are several handy links: "Home", "Help", "Search", "Members", "Profile", and "Logout". Some of these links disappear under some conditions, such as when you are logged out.
    At the lower right corner of the main box on any page, there's a pull-down combo box saying "Forum Jump". It's a quick way to go directly to any category or board.

    If you are viewing any "thread" of messages and responses, near the upper left of the box there is a link called "Bookmark" or "Remove bookmark". Clicking this link will add this item to (or remove it from) your personal collection of bookmarks. Your bookmarks record message threads that you may want to monitor. You can be notified via email if the thread changes. To see your list of bookmarks (and to revisit them), first click on the "Profile" link near the top of any page; then near the top of the "View Profile" box, click on "Bookmarks". To manage your bookmarks and notifications, click on the "Manage Bookmarks" link at the upper right of the "Bookmarks" box.

  3. Searching for a Particular Topic

    The "Search" link at the top of each page allows you to search for certain words in all the messages in all the boards in this forum. You can also focus your search on certain boards or within a recent time interval.

  4. Posting Questions and Replies

    Begin by choosing a board in which you want your question to appear. If you don't find a board that seems to fit your specific question, choose a general-purpose board that fits. Don't worry too much about where; we'll move your question and its replies to the right place if necessary.

    When you're viewing the board, look for a "New Thread" link near the upper right corner of the main box. (If you don't see the "New Thread" link, it's because you're not permitted to post messages in this board. Try another board.)

    When you click the "New Thread" link, you're shown a "Post Message" page where you can compose your question. Many options are presented, but the most important things are the subject and the text of the message itself. In certain boards you can attach a file to your message. When your message is complete, click the "Post Message" button at the bottom of the "Post Message" box. To cancel your message without posting it, just go to any other page.

    To reply to an existing message (someone else's or your own), first find the message and view it by clicking on its subject. Then do one of the following:

    • Near the upper right of the main box, click on the "Reply" link.
    • Use the "Quick Reply" box near the bottom of the page. Enter the text of your reply and click the "Post Reply" button.

    Remember, you can bookmark any thread so that it's easy to revisit, and (optionally) so you are notified if anyone adds to it.

    You can modify your own messages even after they're posted. But you can only add an attachment the first time you post a message. If you want to change your attachment, or to add more, then post a reply to your original message. It might be a good idea to modify your original message to say if the original attachment is out of date.

  5. Contacting other Forum Users

    The "Members" link near the top of every page displays all the forum's members by their display names. If you click on a display name you'll see the user's profile. The left-hand side of the profile lists ways to contact the user electronically.

Getting Help

For forum help click the "Help" button near the top of each page. Macromedia Flash is required. The menu at the left-hand side displays the available tutorials.

The host service (ProBoards.com) has a support forum that you can view without registering. (But most of the ProBoards support forum is intended for administrators of forums.)

You can also contact the Ivory Consulting support staff.


This page is http://www.ivorycc.com/support/forum/forum.html .
The forum itself is at http://www.ivorycc.com/goforum.html .


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